In1 and Personal Information

Your privacy is important to us. That means we’re committed to protecting and safeguarding any personal data you give us. Here we describe how we use and process your personal data, hopefully provided in a readable and transparent manner.

In1 Services include:

  • Voucher Sales
  • Hotel Online Booking
  • Websites

 

Our services may be accessed directly via In1 managed website or integrated by URL link from the websites of our partners. When you use our services, those services are run specifically on In1 managed web, application and database servers. The security of those servers and databases is the responsibility of In1 Solutions Ltd.

The information that follows applies to all In1 platforms. Our services are accessed from desktop PCs, tablets, mobile phones, TVs, etc. Our websites and services are normally referred to as “responsive” in that the websites and services respond in terms of layout and interaction based on the hardware type that is currently accessing them. As a result, the same website or service, may look a little different on, say, a mobile phone versus a desktop PC, but it is the same website/service. Therefore, multiple platforms, one environment, one privacy statement.

This statement applies to any kind of information we collect through these platforms or by other means connected or related to these platforms (such as contacting our customer support team via email). We may amend the Privacy Statement from time to time as the online environment evolves and legislation changes. If you are really interested in our policies then visit this page regularly and you’ll know exactly where we and you stand.

If you disagree with this Privacy Statement, you should discontinue using our services, but do please let us know why. If you agree with our Privacy Statement, then continue.

Read on for more information.


What kind of personal information does In1 Solutions collect?

When you use our services, there are certain pieces of information we ask for:

your name and possibly others travelling with you or some lucky recipient of a gift,

contact details for the above

your payment information.

In addition to this, we also collect analytics information from your computer. This can include the IP address, the browser you use, and your language settings, etc. This is simply for security purposes or to improve our services. We basically collect the minimum relevant information we can as you are entitled to your privacy and the less we collect the better.

Why do we collect and use your personal data?

The reason we ask you for personal details is to manage your online transaction to ensure you get the service required and keep your information safe. We also use your personal data, with your permission, to contact you and to inform you of deals and special offers. You can of course opt out of any follow-on communication not pertinent to your immediate (current) transaction.

How do we share your data with third parties?

There are different parties integrated into our systems in various ways and for various reasons. The primary purpose is to share your transaction data with the service providers to complete your transaction.

If you book a room, we tell the accommodation provider.

If you buy a voucher we tell that service provider.

If we need to take a payment or deposit we communicate securely with your credit card provider. That process is subject to onerous security standards, namely PCI/DSS compliance. In1 Solutions services are PCI/DSS compliant.

We can also act to pass communications sent to us by you for the attention of the services providers but in all cases the confirmation for your transaction will included direct contact information so you can bypass us completely if you so choose.

Social media and In1 Solutions

The use of social media services may be integrated with our transactional services which will involve us collecting some of your personal data or the social media provider receiving some of your information.

How do we safeguard your personal data?

In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data. We never retain Credit Card CVV data (often we don’t even ask for it to be input if the Credit Card is simply being used to guarantee a transaction) and other credit card details will be stored for no longer than the duration of the transaction.

Personal data of children?

You may only use our services if you are over 18 years of age. We only process information about children based on the information entered and this will only extend to name and in some cases ages (or age range) if a child is to be included in a room reservation. Such information may only be supplied by and therefore with the consent of the booker.

How can you control the personal data you have given to us?

You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us or contacting our support team. If there is no current transaction in process in the system, we will happily delete your information at your request.

Who is responsible for the management of personal data on the In1 Solutions Ltd. websites and transaction services?

In1 Solutions Ltd is registered in the Republic of Ireland and is subject to EU rules on the gathering and protection of personal information. In1 Solutions Ltd controls the processing of personal data on its websites and database servers.

See http://ec.europa.eu/justice/data-protection/