Village Hotels is a contemporary hotel group with 30 establishments dotted across the United Kingdom. With an emphasis on style, modernity, and guest comfort, the hotels are fully equipped with impressive accommodation, gym facilities, spa sanctuaries, and wedding amenities.
WHAT WE DELIVERED
Village Hotels was in search of a strong online voucher solution that would deliver successful results across their various properties and voucher categories. The eVoucher system needed to be robust and reliable in order to support the large forecasted turnover.
Meanwhile, it was essential that the E-Gift voucher engine facilitate various POS and payment providers, integrate seamlessly into the existing Village Hotel website, complement the technological contributions made by other system providers, and be dynamic enough to adapt to future online expansion. Village Hotels demonstrated a desire for clear guidance throughout the design and configuration processes.
After some time spent researching, Village Hotels found In1 Solutions. The rest is history.
Through our partnership with Savvy, we were able to provide a functional, dynamic, and lucrative eVoucher system that went above and beyond in satisfying the specific requirements of the client. The solution was equipped across their properties and integrated into existing website and system provider parameters. Now, with the help of In1, Village Hotels watch their gift voucher sales soar as never before.
HOW WE ACHIEVED GROWTH
Seasonal Voucher Revenue
December 2019 up on December 2018 by
for voucher revenue
November 2019 incl. Black Friday
Promotions Revenue up by
on voucher revenue sales
Seasonal voucher sales up by over
for November & December
“After a couple of months searching for a decent digital E-Gift provider who had the capacity to handle large volumes of online transactions, we were introduced to In1 Solutions and Savvy. The two companies have partnered up to provide an end to end digital E-Gift / Gift Card solution which integrates to various POS and payment providers.
A good level of support in navigating through the complete configuration and design process was very important to us. We needed the chosen platform to remain stable under pressure, have the capacity to deal with the future expansion of our online business and to seamlessly integrate to a number of other system providers.
Both the In1 Solutions and Savvy teams were very happy to “hand hold” us through the complete end to end process and helped us to get the very best out of our investment. The solution is exactly what we were looking for and the support received from both teams has been exemplary.
We are happy to say that we have chosen the right solution for our needs and are confident that we can now focus on further expansion of our E-Gift and Gift Card business.”
Steve Ramsey, Senior FC – Projects, Village Hotels