ADD-ON SERVICES ENGINE
Our Add-On Services Engine enables properties to market and sell a range of additional services during the booking process, such as spa packages and room upgrades.
This is an indispensable tool in supporting effective yield management by continually encouraging up-sell.
It functions as a “Dynamic Packaging” solution for the customer. They create their own unique packages by choosing from various products, fitted with a price, that may be added onto their existing booking.
Why not encourage guests to add a bottle of prosecco on arrival, a box of chocolates, or even a spa treatment?
ADD-ON SERVICES ENGINE FEATURES
Sell Additional Services Online
Encourage your guests to add additional services to their cart before clicking “Buy Now”. That way, their booking will meet their every need and want while your revenue skyrockets.
Customer Pays Prior to Arrival
By the time the client arrives, everything is in place! Having already paid online by debit or credit card, all that’s left for them to do is check-in and enjoy their stay.
Apply Unique Images and Descriptions
Add unique, alluring images and descriptions to each service to make the temptation even more magnetic!
Pique Client Interest in Products
Clients are drawn to the allure of additional products and the opportunity to customise their booking. Particularly when enjoyable items such as bottle of wine, spa treatment, dinner in the hotel restaurant or late check-out are offered at a reduced rate.
Opt to send pre-arrival email to clients, offering a host of add-on services. Remind them it isn’t too late to customise their stay before they arrive at reception!
All additional services purchased by the guest are listed and priced in a confirmation e-mail.