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The 5-star Shelbourne Hotel is located in Dublin City Centre. It is an iconic historical landmark, located directly opposite St. Stephen’s Green and for almost two centuries it has been the centre of the city’s social and cultural life and the favourite destination of visitors from around the world.

Known for its fine dining, Afternoon Tea and Spa offering, as well as its luxury accommodation. A most distinguished address and a national treasure. Our bespoke voucher solution was the perfect match for the Shelbourne brand.

WHAT WE DELIVERED

By providing a fully integrated digital voucher solution, that seamlessly blended into the Shelbourne’s luxury brand, with rich functionality and proactive digital marketing we have been able to consistently deliver strong growth in voucher sales and engagement with their brand. We have been a partner of the Shelbourne for over 6 years and for each of those years we have delivered increases in voucher revenue with a solution that is easy for both the hotel and the customer to use.

Our integrated voucher solution with point of sale redemption, which allows the customer to redeem a voucher at any POS terminal, a strong Gift Experiences offering and full payment gateway integration has ensured a future-proofed voucher solution that best meets both the client and their customers’ expectations. Our targeted paid advertising campaigns and experience in working with luxury brands has ensured that our voucher solution delivers results year after year.

SOME OF THE RESULTS ACHIEVED

Voucher Sales
Last year saw growth of
46%
On strong growth already achieved in 2018

Seasonal Voucher Sales
A targeted Paid Search campaign delivered
77%
Growth in voucher sales for December

Gift Experiences
Last Christmas delivered an additional
72%
Growth in Afternoon Tea Gift Experiences

CLIENT REVIEW

“The Shelbourne Hotel chose In1 Solutions to develop a dedicated website for the sale of gift vouchers. Since this partnership, our online voucher sales have gone from strength to strength with unprecedented year-on-year sale growth. We recently collaborated closely with them on developing an integrated payment solution with Savvy which has further increased our sales. Their dedicated team work closely with us on a daily basis, providing background and logistical support in addition to developing new ideas for ongoing revenue growth.”

Yvonne Donohue, Director of Sales and Marketing, The Shelbourne Dublin